9Putt SMS Privacy Policy & Disclosure

1. Information We Collect

When you opt-in to receive SMS/text messages from 9Putt, we collect your mobile phone number and your consent status. We also maintain a record of the date, time, and method (e.g., web form, verbal, or keyword) of your opt-in. We do not collect or store any other personal information through our SMS program unless explicitly provided by you during the course of a conversation with our team.

2. How We Use Your Information

Your mobile number is used exclusively to provide the services you have requested, including:

  • Customer Support: Responding to your inquiries about 9Putt mats and accessories.

  • Order Updates: Providing shipping notifications and delivery status.

  • 9Putt Training & Tips: Sending occasional putting drills, game rules, and pro-tips.

3. NO SHARING OF DATA (Carrier Compliance)

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.We do not sell, rent, or lease our customer lists to third parties. We may share your data with trusted service providers only to the extent necessary to deliver our SMS messages (e.g., our communication platform or carrier partners), all of whom are under strict confidentiality agreements.

4. Message Frequency and Rates

Message frequency varies based on your interactions with us. For automated updates, you can expect no more than 4 messages per month. Message and data rates may apply depending on your mobile carrier and plan.

5. How to Opt-Out

You may revoke your consent and stop receiving text messages from 9Putt at any time. To opt-out, simply reply "STOP" to any message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

6. How to Get Help

If you are experiencing issues with the messaging program or have questions, you can reply with the keyword "HELP" for more assistance, or contact us directly at info@9putt.com or 314-641-4123.